Privacy

Last updated November 10, 2026

Who we are

This policy covers the Redline Buddy Pro app for Mac, iPhone, and iPad, Redline Buddy Web at web.redlinebuddy.com ("Web"), the Free Text Compare tool, and the redlinebuddy.com website. "We," "us," and "our" refer to Redline Buddy LLC.

Your documents and comparison text

• Redline Buddy Pro. Buddy Redline compares your documents on your device. On Mac, Track Changes in Word uses the copy of Microsoft Word installed on your Mac. We never receive, store, or have access to the documents you compare or the redlines you create.
• Redline Buddy Web. Web reads and compares your documents in your browser. Your documents, Stack, and review notes are saved in your browser's storage on your device, so you can pick up where you left off. They are never sent to us, and we can't see or recover them. You can clear them in Settings or when you sign out.
• Free Text Compare. The text you paste, on redlinebuddy.com or in Web, is processed in your web browser. It is not sent to us, and it is not stored by us.
• No content analytics. We do not use session recording, keystroke logging, or any analytics that capture what you type, paste, search for, or copy.

Your Redline Buddy Web account

When you sign in to Web, we keep:

• your email address;
• your plan, subscription status, and renewal date, and the Stripe customer and subscription identifiers that link your account to your purchase;
• whether your email has used the free trial or had a paid Web subscription;
• the browsers signed in to your account (browser name and operating system, such as "Chrome on Windows," and when each was last used), so you can see and remove them.

Web has no passwords. Sign-in codes and links expire after 10 minutes, and we store them only in a scrambled (hashed) form.

Sign-in emails

We use Resend to send sign-in codes and account notices, such as when a browser is signed out of your account. Resend processes your email address and the message in order to deliver it. Open and click tracking are turned off.

Web purchases and trials

Web subscriptions are sold through Stripe Managed Payments, and Link, LLC is the merchant of record. Stripe and Link collect your payment details, billing information, and email address under Stripe's privacy policy. We never receive your full card number.

Stripe makes available to us the information we need for access, support, and accounting, such as your email address, name, billing details, plan, invoices, and payment, refund, and dispute status. Before offering a free trial, we check our records and Stripe's for past Web trials and subscriptions under your email address.

App Store purchase information

App Store purchase verification uses transaction and subscription information provided by Apple, such as product and transaction identifiers, purchase dates, expiration dates, and purchase or refund status. This information determines access to paid features; verification does not require your documents or comparison text.

Apple handles App Store downloads and updates. Its handling of account, device, and payment information is described in App Store & Privacy.

App Store purchases and trials

Apple processes App Store purchases, subscriptions, and free-trial enrollment. Apple handles your billing and payment information under its privacy policy. We do not receive your full payment-card details from Apple. Apple makes transaction, subscription, and sales information available to us for providing access, support, and accounting; its purchase receipts do not include your name or email address.

The website and Web

Cloudflare hosts redlinebuddy.com and Web and processes standard technical information, such as IP address, browser type, pages requested, and timestamps, to deliver and secure them. To prevent abuse, Web counts sign-in and checkout requests using a scrambled (hashed) form of your IP address, kept for up to an hour.

We do not use advertising cookies or sell or share personal information for advertising. Web uses no analytics. If we add website analytics, they will be limited to page views and button clicks and will never include comparison content.

Cookies and browser storage

Web uses only what it needs to work: a secure sign-in cookie, a signed pass that lets Web confirm your plan (including briefly while you're offline), your settings, and your saved workspace. It does not use advertising or analytics cookies.

Support

If you email us, including through the message form on our Support page (which opens your own email app), we receive whatever you choose to send. Please don't send confidential documents unless we ask for a specific file to troubleshoot a problem.

How we use information

We use the information described above to provide the App and Web, sign you in, provide access to paid features, manage trials and subscriptions, prevent account sharing, fraud, and abuse, answer support questions, meet accounting and legal obligations, and keep the website and Web running and secure. We do not sell personal information.

Who we share it with

We share personal information only with the service providers that help us run Redline Buddy™, and only for that purpose:

• Apple: App Store purchases;
• Stripe and Link: Web payments, taxes, and billing support;
• Resend: sign-in emails;
• Cloudflare: hosting, security, and Web's account records.

We may also disclose information when the law requires it, or in connection with a sale or reorganization of the business.

Retention

• Your Web account is kept while it exists. Once any subscription has ended, you can delete it in Web (Account, then Delete Account). We then delete your account, signed-in browsers, and sign-in records.
• Short-lived records: sign-in codes and links expire after 10 minutes, and abuse counters after an hour.
• Purchase records: Stripe keeps Web billing records under its own policies. Any purchase records or support correspondence we keep are kept only as long as needed to provide access and support, resolve disputes, and meet tax, accounting, and legal obligations. Apple maintains its own purchase records under its privacy policy.
• Your saved workspace stays in your browser until you clear it.

Your choices and rights

You can see and remove signed-in browsers, and delete your Web account, in Web's account settings. You can also ask us to access, correct, or delete personal information we hold about you by emailing us. Link lets you request deletion of your Link data, which also cancels subscriptions sold through Link.

Depending on where you live, you may have additional rights under local law, and we will honor requests as those laws require. Some records, such as purchase records, may need to be kept for legal reasons.

Where information is processed

We are based in the United States. Our service providers may process information in the United States and other countries.

Children

Redline Buddy™ is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

If we change this policy, we will update the date above. Significant changes will be noted on this page.

Contact

Questions about privacy: support@redlinebuddy.com.